Last Updated: 1/4/26

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ReconX Pro (“ReconX,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in a variety of ways, including when you visit our website, submit forms, communicate with us, or engage our services.

Personal Information

Personal information may include, but is not limited to:

• Name

• Company name

• Email address

• Phone number

• Mailing address

• Property or business information

• Details related to security inquiries or service requests

We collect personal information only when voluntarily provided by you.

Non-Personal Information

Non-personal information may include:

• Browser type

• Device type

• Operating system

• IP address

• Pages visited and time spent on our website

• Referring website or source

This information is collected automatically through standard analytics tools.

2. How We Use Your Information

ReconX Pro uses collected information for legitimate business purposes, including:

• Responding to inquiries and requests

• Scheduling consultations, audits, or walk-throughs

• Providing and improving our services

• Communicating service-related information

• Operating and maintaining our website

• Improving user experience and site performance

• Internal record keeping and administrative purposes

• Security, fraud prevention, and compliance

We do not sell or rent personal information to third parties.

3. Communications

By providing your contact information, you consent to receive communications from ReconX Pro related to:

• Service inquiries

• Appointments or scheduling

• Follow-ups related to audits or proposals

• Important service or operational updates

You may opt out of non-essential communications at any time by contacting us directly.

4. AI Receptionist and Automated Systems

ReconX Pro may use automated systems, including AI-powered reception or chat tools, to assist with handling inquiries and scheduling. These systems may collect information such as name, contact details, and reason for inquiry for the sole purpose of routing requests and improving response times.

Information collected through automated systems is handled in accordance with this Privacy Policy and is not used for unauthorized purposes.

5. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to:

• Analyze website traffic

• Improve site functionality

• Enhance user experience

Cookies do not grant us access to your device or personal information beyond what you choose to share. You may choose to disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Disclosure of Information

We may share information only in the following circumstances:

• With trusted service providers who assist in operating our business (subject to confidentiality obligations)

• When required by law, regulation, or legal process

• To protect the rights, safety, or property of ReconX Pro, our clients, or others

• In connection with a business transfer, merger, or acquisition

We do not disclose personal information for marketing purposes without consent.

8. Client Confidentiality

ReconX Pro treats all client information, site details, and security-related discussions as confidential. Information obtained during audits, walk-throughs, or consultations is used solely for service delivery and is not shared without authorization, except as required by law.

9. Third-Party Websites

Our website may contain links to third-party websites. ReconX Pro is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

ReconX Pro does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

12. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent for certain uses

Requests can be made by contacting ReconX Pro using the information below.

13. Changes to This Privacy Policy

ReconX Pro reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.

14. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

ReconX Pro
Email: info@reconxpro.com
Website: https://www.reconxpro.com